In the absence of signing a specification or an agreement with your carrier, you have in fact accepted a standard contract for deliveries from France to
For a package weighing ≥ 3T, loading is the responsibility of the sender, and unloading is the responsibility of the receiver.
For a package <3T, loading and unloading are the responsibility of the carrier.
✓ At the foot of the vehicle for businesses.
✓ At the doorstep for shops.
Beyond these limits, the driver becomes “your employee” and therefore acts under your sole responsibility.
YOU ARE RESPONSIBLE FOR ITS ACTIONS AND CONDUCT.
In addition, in certain circumstances, a driver may have to use one of your vehicles (as your own employee would do) to unload his truck. But if the deliveryman damages your building with your machine, in general, insurance will not intervene since you are not covered for damage that one of your vehicles would create at your own facilities …
It is therefore advisable to be extremely attentive to the actions of the deliverers arriving on the premises of your premises by defining, limiting and supervising their missions.