Legal Notice

 

This website is published by Diot Rhône-Alpes, SAS with a capital of 726 560 € whose registered office is at 2 Quai du Commerce – 69009 LYON, registered with the Trade and Companies of Lyon under SIREN number 413 663 337 and registered with the Insurance Intermediaries Register (ORIAS) under number 07 001 016.
Tel. : (+33) 4.72.71.57.77
Email: contact-diotrhonealpes@diot.com
The editor of the website diot-rhone-alpes.com is Mr Jean-Marc VOISIN, CEO of the company Diot. The company DIOT TECHNOLOGIES is the hosting provider.

INTELLECTUAL PROPERTY
The structure, software, texts, images animated or not, know-how and all other components of the site are the exclusive property of Diot Rhône-Alpes. Any total or partial representation of this site by any person whatsoever without the express permission of Diot Rhône-Alpes is prohibited and constitutes an infringement punishable by articles L. 335-2 of the Code of intellectual property. The same applies for databases produced by Diot Rhône-Alpes, if any is listed on the website, that are protected by the provisions of the Act of 1st July 1998 transposing into the Intellectual Property Code of Directive of 11 March 1996 on the legal protection of databases.

PROTECTION OF PERSONAL DATA
Diot Rhône-Alpes may collect certain personal data during navigation on its website. Diot Rhône-Alpes automatically collects data such as IP address, date and time of the site visit, the duration and page views etc.)
Diot Rhône-Alpes also collects data voluntarily provided by the user when using the touch screen: full name, address, email, phone, etc.
These data are not subject to commercial exploitation and are used only by the services of DIOT Group as part of the procurement, management or execution of contracts offered by the Group. This personal data is stored by the DIOT Group in accordance with rules prescribed by Law No. 78-17 of 6 January 1978 law “and Freedoms”, and for a period justified by the purpose of their treatment.
Diot Rhône-Alpes undertakes to take all appropriate precautions to preserve the security and confidentiality of personal data.
Under the law “and Freedoms”, you have a right of access, opposition, rectification, suppression of information concerning you. To exercise this right, you can address, proof of your identity, to:

GIE DIOT Technologies
DSI/Informatique et liberté
40 rue Laffitte 75307 Paris cedex 09
Email : dsi.cnil@diot.com
Tel: +33 (0)1 44.79.62.05

LIMITATION OF LIABILITY
Finally, Diot Rhône-Alpes can not be responsible for access by users via hypertext links set up within the website leading to other resources on the network. Any dispute in connection with the use of the site “www.diot-rhone-alpes.com” is subject to French law. The user acknowledges the exclusive jurisdiction of competent courts of Lyon.

CLAIMS PROCESSING
In case of problems or dissatisfaction, we invite you to let us know by contacting your usual contact, who is at your disposal to provide you a solution. You can also send us your complaint :
– by email : reclamations-diotrhonealpes@diot.com
– by phone : 04.72.71.57.77
– by letter : DIOT Rhône Alpes – Claims Department – 2 Quai du Commerce – 69009 LYON.
In all cases, we undertake to :
– acknowledge receipt of your complaint within a maximum of 10 days ;
– provide you with a positive or negative response within a maximum of 2 months from the receipt of all the elements of your complaint.

If you were not satisfied with the response provided by DIOT Rhône Alpes, you can send your complaint to :
– MEDIATION OF INSURANCE – TSA 50110 – 75441 PARIS CEDEX 09 ;
– http://www.mediation-assurance.org (“enter the mediator” section).